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lansweeper:monitor_detection

detecting monitors

context

dit document beschrijft hoe je in LS monitors troubleshoot (niet gescand, bv)

  • Full output from the following tool: http://www.nirsoft.net/utils/monitor_info_view.html ;. Run the tool on the Windows computer the missing monitor is connected to.
  • If possible, a photo of the serial of the missing monitor. There should be a sticker on the monitor somewhere.
  • Export of the registry hive, run on the Windows computer with the incorrect monitor information:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\DISPLAY
  • The output of the following two PowerShell commands, run on the Windows computer with the incorrect monitor information:
Get-WmiObject -Query "Select * FROM WMIMonitorID" -Namespace root\wmi
Get-WmiObject -Query "Select * FROM Win32_PnPEntity where PNPdeviceid like 'DISPLAY\\%'" -Namespace root\cimv2

We recommend compressing these files into an archive (zip/rar/7z) prior to sending them to drastically reduce their size.

meer info

voeg hier linken toe naar verdere uitleg

lansweeper/monitor_detection.txt · Last modified: 2024/11/16 18:14 by 127.0.0.1